At Amey Jewellers, we aim to deliver your products safely and on time. This Shipping Policy explains how and when your orders are processed and delivered.
1. Order Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Customized or special request items may take additional time.
2. Shipping Methods
We ship all orders through trusted and reputed courier partners to ensure safe delivery.
Shipping partners may include:
- Delhivery
- Blue Dart
- India Post
- DTDC or other regional couriers
3. Shipping Charges
- Shipping charges (if any) will be displayed at checkout before payment.
- We may offer free shipping during promotions or on a minimum order value.
4. Delivery Time
Delivery time depends on your location:
- Metro Cities: 3–6 business days
- Other Cities & Towns: 5–9 business days
- Remote Areas: 7–12 business days
These timelines are estimates and may vary due to external factors.
5. Tracking Information
- Once your order is shipped, you will receive a tracking number via email/SMS/WhatsApp.
- You can track your order until it reaches your address.
6. Packaging Safety
We take extra care to pack all jewellery items with:
- Protective wrapping
- Tamper-proof packaging
- Secure outer cover
This ensures your items reach you safely.
7. Delays in Delivery
We are not responsible for delays caused by:
- Courier partner issues
- Weather conditions
- Strike, lockdown, or natural disasters
- Incorrect or incomplete address provided by the customer
8. Address Issues
Please ensure your shipping address is correct.
We cannot reship or refund orders if:
- Wrong address was provided
- No one is available to receive the package
- Courier partner marks it as “undeliverable”
9. Damaged Shipment
If your package arrives damaged:
- Take an unboxing video + photos
- Email us within 24 hours of delivery
- We will verify and provide a replacement if applicable
10. International Shipping
Currently, we do not offer international shipping.
(If you start later, this line can be updated.)
